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![Service management: operations, strategy and information technology [CD]/ James A. Fitzsimmons , Mona J. Fitzsimmons.](/xmlui/themes/Mirage2/images/SDRcover.png)
Service management: operations, strategy and information technology [CD]/ James A. Fitzsimmons , Mona J. Fitzsimmons.
Date : 2006.
2006
2006
DDC : 658
Publisher
Boston : McGraw-Hill co inc,
Item type : Text
Collections :